This document aims to communicate the support process provided by Argentis Systems to partners and customers to provide better and faster solutions
If you need any help, please contact
Argentis ticket Support System
Send an e-mail, with the following details
- Database (SQL or HANA)
- SAP B1 and PL version
- Solution Name (Apparel & Footwear/WMS/OnePortal/Avatax/Hana Apps)
- Any other addon turned on in the Company:
- Is the error occurring in a productive or test database?
- Is it just an error message? Or an unexpected behavior? Or both?.
Open a new
AFS -Platform Support Matrix
Platform Support Matrix
This overview of supported platforms for Apparel and Footwear helps you to plan your implementation or upgrade projects