Avast gives live chat support and contains a better customer support team. Kaspersky does spectrum not present live chat, however they have a lot more active online community. If you’re having trouble with the software, they shall be glad to help you. Alternatively, you can send a message or apply their web based chat. If you’re unsure, you can also ask for a totally free urgent callback.
Avast includes excellent end user documentation and a user message board, where customers can talk about various issues. It also incorporates a How-To-Video section with dozens of topics. For anyone who is unsure showing how to use the technology, you can also release a ticket, but Kaspersky’s support staff is usually quick to reply. If you need to get in touch with customer support, you are able to call them or use live chat. Both firms offer great purchaser assistance, but Avast has better phone support.
Kaspersky’s basic antivirus bundle costs $40, while Avast’s is $60. Both companies offer customer support tools just like knowledge basics and FREQUENTLY ASKED QUESTIONS sections. Both equally offer direct help. Moreover, both equally offer support through a no cost buyer forum. When you need help, you may contact Kaspersky’s help path for assistance. In addition , Avast’s lab test out results are just like Kaspersky’s.